Waiting time
Email requests are answered usually within one business hour. If your case needs a specialist team, such as Compliance or Payments, we tell you when to expect news. Calls from your personal manager take priority over other requests.
Contact us: we are here to help
Our team aims to give every user fast, friendly and knowledgeable support. Whether you are new to automated trading or already manage a large portfolio, we can answer your questions, explain the features and help solve any problem, day and night.
Just fill in the form and tell us how we can help. A support agent will review your request and reply as soon as possible, usually within one business hour. We want you to get the most out of your trading.
Registration is open: places are limited
A personal manager will contact you within 24 hours.
By creating an account, you agree to our Privacy Policy and Terms of Use.
Where we are
Our office is in the heart of the City of Buenos Aires, a few blocks from the Obelisk.
- Office addressAv. Corrientes 1145, C1043 Ciudad Autónoma de Buenos Aires, Argentina
- Office hoursMon to Fri 9:00 to 18:00 (ART), excluding public holidays and weekends
- Personal managersPersonal managers available 24 hours a day, every day
- Email[email protected]
How we help
Responsible team
Client Support & Compliance.
Account and payments
Deposits, withdrawals, plans and fees, and how to follow the status of a transaction.
Setup
Connecting exchanges by API, strategies, notifications and using the dashboard.
Security and verification
Account access, two-step sign-in, identity verification and fraud cases.